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Mortgage discharge form

Step 1 of 9

Tell us a little bit about you

Please select one.

Please note that ING may contact the borrower in relation to this request.

Please note that the borrower(s) are required to sign the form in order for this to be processed.

Please select one.

Broker introducer number (Optional)

Please select one.

Select all that apply.

Fees and charges

Please note that the discharge of your home loan(s) will incur fees and charges in accordance with the terms and conditions of the loan account(s) including:

  • An ING Discharge fee of $250 per security
  • Legal costs and government charges which vary by state/territory
  • Break costs if your loan account is a Fixed Rate Home Loan or a Commercial Term Loan

For more information on fees and charges when discharging your home loan(s) please refer to your loan contract.

Your current details

Borrower(s) name(s)

You can add up to 4 Borrowers/Guarantors.

Borrower/Guarantor 1
Borrower/Guarantor 2
Borrower/Guarantor 3
Borrower/Guarantor 4

Who to contact

Please let us know who is authorised to receive the executed discharge of mortgage documents and certificates of title of the relevant security properties. Note that if you are refinancing to another lender, you will need to select your primary authorised contact to be your refinancing lender.

Primary authorised contact of who ING/ING Solicitors are to liaise with

Your security property details

Add all security properties that form part of this request

Property address
Reason for discharging

Please select one.

Which lender are you refinancing to?

What is the sale price?

Estimated settlement date

Please select one.

If settlement will not be occurring on the same day, you will need complete a partial discharge request using the Residential Loan Variation Form. Please contact ING to obtain this form, you do not need to continue with this application.

Please select one.

Important Reminders

  • As soon as the request for a payout figure is received, the loan account(s) are frozen and cannot be accessed, this includes redraw facilities.
  • If you are closing an Orange Advantage account, your Orange Everyday will be delinked and the offset interest benefit will cease once a payout figure has been requested by you or your authorised contact.
  • You may retain and continue to operate your Orange Everyday account after the closure of your Orange Advantage account (please see Orange Everyday Terms and Conditions).
  • Final statements are available online only after the 1st of the month following discharge. ING recommends switching to online statements before your mortgage discharge is finalised, so that you can you access your statement for up to 7 years after the loan account is closed.
  • If the settlement does not occur you will need to contact us to relink your Orange Everyday to receive the offset benefit and to reinstate your linked bank account. The offset benefit will not apply for the period between delinking and relinking your Orange Everyday.

Instructions for excess funds

ING will return excess funds from the discharge of your ING loan accounts (if any) to your nominated account within 10 days of settlement.

For Smart Home Loan Accounts only

If you don't have a Smart Home Loan account, please select no from the below and proceed to the next step.

  • This section allows ING to draw funds on the below account for transactions that are charged to your Nil Interest Visa Account after settlement and
  • Must be completed by the holder of the account to be debited.

After settlement

Please select one.

Please provide new address

Please note

  • For any changes to your contact details you can also update these via the ING website or mobile app.
  • After discharging your loan account(s), if you have any remaining properties held with ING where the loan purpose is changing, for example from Owner Occupied to Investment (vice versa), you will need to complete a Loan Purpose Declaration Form to have this updated. A change of address will not automatically update your loan purpose for any remaining properties held.

Review form

Please review and check the information provided is correct:

Provide consent and return your form to us

In order for us to start working on your request, you will need to complete the following:

First

Please select how to provide your consent:

* If your home loan is "all to operate", all borrowers' signatures with ink pen are required

Second

Download and return your form to us:

  • Email your completed discharge form to mortgage.discharges.au@ing.com using the email address that you have registered with us, so we can verify you.
  • Ensure that you return this at least 15 business days prior to any planned settlement date.

Important Reminders

  • ING does not save a copy of the discharge form until you have returned this to us.
  • If you close your browser before downloading the form, you will not be able to access the input information and you'll need to start again.
  • It is important that all information is completed in the form to avoid any delays.
  • ING cannot guarantee to meet the expected settlement date unless this form is received at least 15 business days prior to any planned settlement.
  • Please note, ING may contact you in relation to your request.